On October 16, 2018, the 3rd Chery Global After-sales Skill & 13th Chery Domestic After-sales Skill Contest opened in Dongguan, Guangdong Province, China. Zhang Bingfeng, Deputy General Manager of Chery Automobile Sales Company and Shu Xueming, Director of the Service Support Department of Chery International attended the opening ceremony along with nearly 100 contestants from across the world as well as representatives of tens of mainstream media outlets.
The three-day contest included a theoretical competition and an operation competition. After two stages: 18-8 and 8-3， the individual champions and team champions will be unveiled. Whether in scale or importance, the contest has become a model service contest in the automobile industry.
On October 16, the contest opened with the most impressive and intense operation competition. Who will stand out of numerous elitists to reach the last eight is unpredictable.
Let's go to the scene to check it out.
Gathering of world elitists
Early on the morning of October 16, the contestants signed in for the opening ceremony. The marvelous warm-up show: lion dance aroused bursts of cheer and applause from the audience, livening up the atmosphere.
(A lion dance livens up the atmosphere)
Lion dance is a fine folk art of China. Through a dance show, Chery not only showed foreign guests China's fine traditional culture to arouse their strong interest in China, but also fulfilled its responsibility for disseminating Chinese culture and showed its confidence in going global.
(Shu Xueming, Director of the Service Support Department of Chery International delivers an opening address)
(An international contestant takes an oath)
(A judge takes an oath)
(Leaders pose for a photo and announce the opening of the contest)
(A group photo of all participants)
The strong stand out in the operation competition
Following the opening ceremony, the intense operation competition kicked off. The contestants in good form competed for the last eight.
In the service advisor assessment, the contestants were careful and cautious, had a good command of the service process, responded calmly and interpreted Chery's concept of serving you wholeheartedly through sincere service.
The maintenance technicians diagnosed body problems. They cleared troubles through exquisite skills, showed Chery's spirit of concentration and persistence, and stood out in the competition.
(The last eight service advisors and maintenance technicians)
After a whole day of intense competition, through strict assessment and authoritative scoring, the results were announced. The last eight service advisors and maintenance technicians appeared brilliantly. Through rigorous tests, the constants presented a feast of exquisite skills and sincere service, and showed the fighting spirit of Chery people.
The contest is a platform directly assessing the skills and service level of first-line workers. Through competitions, the contestants not only improved significantly in service level and technical exchange, but also told all by action that we are constantly sharpening service skills to provide better services to customers, which is exactly "Super Skills, Full Marks" we have been pursuing. The contest boosted the after-sales brand image and development of Chery.
With the emergence of the last eight service advisors and maintenance technicians, the contest will be more intense. Who will go further in the last eight for the top glory? Let's stay focused and witness moments of glory…